Privacy policy
At Weavecraft, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your personal data.
1. Information We Collect
We collect different types of information when you visit our website, place an order, or interact with our services:
Personal Information:
- Contact Information: When you create an account, subscribe to our newsletter, or contact us, we may collect your name, email address, phone number, and shipping/billing address.
- Payment Information: When making a purchase, we collect payment details such as credit card numbers, billing address, and other payment-related information. (Note: We do not store sensitive payment information; third-party payment processors handle transactions securely.)
Non-Personal Information:
- Browsing Data: We may collect data such as your IP address, browser type, operating system, device information, and browsing activity (pages visited, time spent on site).
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience, analyze site usage, and offer personalized advertising. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We may use the information we collect for various purposes, including:
- Order Processing: To process and fulfill your orders, including shipping, billing, and customer support.
- Account Management: To create and manage your account, track your order history, and provide personalized recommendations.
- Communication: To send you order updates, respond to inquiries, and provide customer support.
- Marketing: To send promotional emails or newsletters about our products, services, and special offers (you can opt-out at any time).
- Analytics: To understand how users interact with our website and improve the user experience, site functionality, and marketing efforts.
- Legal Compliance: To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in operating our website, processing payments, or delivering our products. These third parties are obligated to maintain the confidentiality and security of your data.
We may also share your information in the following circumstances:
- Legal Requirements: If required by law or to protect our rights, we may disclose your personal information to comply with legal obligations or in response to a lawful request by public authorities.
- Business Transfers: If we merge with or are acquired by another company, your personal data may be transferred as part of the transaction.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We implement industry-standard encryption technologies to protect sensitive data during transmission. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
5. Your Rights and Choices
You have certain rights regarding the personal information we hold about you, including:
- Access: You can request access to the personal data we hold about you.
- Correction: You can request that we update or correct any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to any legal or contractual obligations we may have.
- Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe link in our emails or contacting us directly.
- Cookies: You can manage your cookie preferences through your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by posting the updated policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
By using our website, you consent to the collection and use of your information as outlined in this Privacy Policy.